Corrective maintenance / urgent interventions

Reactive Service team

If, however, your device no longer reacts as it should, our team is there to help you remotely or on-site. With a nominal response time of one working day, we’ll never let you down.

How does it work?

What you can expect
Service request
Submit your service request below
Complete the Service Request Form with equipment details. Don't forget to mention what happenend. E.g.: error code, noise, ...
Service planning
Our team will contact you as soon as possible to discuss your request, and ask for more details if needed. Then they will propose an appointment to help you.
Send report
Repair / Corrective maintenance
During the repair, some parts might be replaced. You will receive a complete overview of the work and spare parts in a service report.

Service request

First name
Last name
Phone *
E-mail *
Address *
Street + nr
Zipcode + City *
Instrument *
Brand + Serial Number
Service reason